In March, Barbara Carroll purchased three boxes of toilet paper for her job as a building manager in Georgia. The items were delivered to her home, but when Carroll went to check her bank statement days later, she saw that over $7,000 had been deducted from her account.
She tells WSBTV, "There was this order for three cases of toilet paper for $88.17 and shipping $7,455 for a total of $7,543.12... After I screamed I thought, 'Oh this is not a problem, this is Amazon and Amazon will take care of it.'"
The thought that Amazon would help square things up gave Carroll some relief-- until she learned the toilet paper came from a third-party seller, and that Amazon would not be able to help. Amazon, Caroll says, doesn't stand behind their third-party sellers.