Whole Foods employees are not happy.
The grocery store recently implemented a series of changes built on “chastisement, punishment, and retribution” and it's not going well. Employee morale is at an all-time low, and rapid turnover is coming down the pike.
The problem seems to stem from the new order-to-shelf (OTS) program, which apparently involves a...get this...108-point checklist on which employees are scored.
According to employees who spoke anonymously with Business Insider:
The OTS program is leading to sackings up and down the chain in our region. We've lost team leaders, store team leaders, executive coordinators and even a regional vice president. Many of them have left because they consider OTS to be absurd. As an example, store team leaders are required to complete a 108-point checklist for OTS.
Many employees fear losing their jobs and the stress has become intolerable.
According to a supervisor at a Whole Foods on the West Coast:
I wake up in the middle of the night from nightmares about maps and inventory, and when regional leadership is going to come in and see one thing wrong, and fail the team. The stress has created such a tense working environment. Seeing someone cry at work is becoming normal.
Twitter users weighed in with their own personal experiences:
Many more were calling for a boycott of Amazon, which now owns Whole Foods:
But other employees pointed out that this started long before Amazon stepped in:
And there were plenty of calls for unionization:
Your move, Mr. Bezos.
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