A Walmart in Winter Haven, Florida, is under scrutiny after employees recently reprimanded a young disabled boy for using a motorized cart in their stores.
The young boy, Cameron, is a 10-year-old who has a a language and muscular development delay. When he joined his parents for a Walmart shopping trip, his legs started to spasm so his parents put him in a motorized cart so he could finish shopping with them without as much discomfort.
Upon seeing him in the cart, a Walmart employee told him he could not ride in the cart. Cameron's father tried to explain his disability to the employee but was only met with resistance.
He then sought out a floor manager who reconciled the situation and assured the family it would not happen again.
However, minutes later, the family was using the self-checkout line and another employee told Cameron he could not be in the cart.
This time his mother, Tiffany, spoke up and told the employee that he really is disabled and needs the cart, to which the employee replied,
"I don't really care about that, but minors can’t ride our carts; it’s policy because it’s a liability."
Tiffany Ferris was outraged and took to Facebook to report on the incident.
In her post Ferris also refers to the fact that Walmart does not, in fact, have a rule against minors operating the motorized carts.
The Americans with Disabilities Act (ADA) states retailers are not required to provide motorized carts, but if they do have the carts, it is considered "discriminatory" to deny anyone use of these accommodations.
Many are outraged.
How DARE YOU HUMILIATE ANYONE?! LET ALONE A 10YO LITTLE BOY! SICK , BITTER INDIVIDUAL! FIRE THEM....— Rebecca Wolf Hirsh (@RwhirshHirsh) July 4, 2018
Trump is changing the very culture of our society. Here's another obvious echo of the first family's hurtful words:— ⛴ TheMaryEllenCarter (@flyaway47) July 3, 2018
‘I don’t really care’: Florida Walmart employee yells at 10-year-old disabled boy for using a motorized cart
👉 https://t.co/62Ib2ibF27 pic.twitter.com/nsC4CX4QIJ
Some people are encouraging the public, and the Ferris family, to take further action .
A Florida Walmart refused to allow a 10-year-old disabled boy use of a Walmart motorized cart because one employee claimed it was against their policy. Don't hate Walmart -- YET. Just boycott them until they fire the employee and issue the boy and his family a formal apology.— Linzack (@Linzack) July 4, 2018
After the incident, Walmart said,
“We have apologized to the family about a misunderstanding over the use of a motorized cart. We always strive to ensure our customers have positive shopping experiences, and in this case we fell short. We take this matter seriously, and the store has since addressed the issue with associates.”
Hopefully no one else has to experience this kind of treatment again.
H/T: Raw Story, Facebook, Twitter