With Starbucks as a recent example, black consumers and patrons are often seen as less-than by establishment managers and employees, resulting in poorer service and disregard for customer experience. A Pizza Inn location in Durham, North Carolina is now facing similar allegations when after refusing to accept Link Alexander's coupon, yet accepted the same coupon from his white roommate a few hours later.
A link of me exposing the every day discrimination that our friends and communities face. Pizza Inn turns away my black roommate, but lets me eat with his coupon. News article posted below@SnoopDogg@Drake@Kaepernick7@JColeNC@PostMalone@cthagodhttps://t.co/CSyyzF48pS— Rex Sterling (@RexSterling22) April 30, 2018
Twitter has since been calling Pizza Inn right back out.
The Pizza Inn is VERY RACIST. It just so ignorant to treat anyone with such discontent. The asst mgr. should not be a mgr at all. If he treats a black customer this way how does he treat the black staff. After all the Owners statement says look at my staff we are not racist.— Plain & Simple (@timesareshort) April 27, 2018
Racist ass Pizza Inn on Hunter Hill Road. This has nothing to do with all of the managers being on the same page. Its the same manager! I saw lots of the racist rhetoric w/black on white crimes. It's all about race w/very little focus on the actual crimes. https://t.co/2vtRJsEzuX— Cori Briggs (@Sofuggit2) April 27, 2018
Sadly, can’t even be surprised because it’s becoming a common thing again. 2018 and we seem to be going backwards! Smh— TarverBeMyName! (@revbltarver) April 27, 2018
What's wrong with the US man. If it's not the cops or the president it's the flippin restaurants!— Shinxter (@pwnage__101) April 27, 2018
Other users began describing their encounters with similar discrimination.
I really hate hearing that. Once I took my ring to the pawn shop and was offered $40. For it. My girlfriend who is White took the same ring in the same shop and was offered $75.— Bernadine Davis (@bdavis2555) April 30, 2018
I have seen this happen. Person of color in front of me with the coupon, denied. I was next and said "well I also have a coupon so I guess you'll deny mine as well." The guy said loudly, "nope, your coupon is fine!" because I'm lighter. At that point I didn't want the free food.— Mary Cummins 💎 (@MaryCummins1) April 28, 2018
It is SO hard being a POC. Dealt a hand that we have no control over. It's unfair how we are treated d/t the color of our skin.— Nurse Terry 🐶 (@aterry961) April 27, 2018
A restaurant denied a black man's coupon -- but hours later accepted the same coupon from his white friend https://t.co/uJd0I4BJ1f via rawstory
Despite the bad press, Pizza Inn is not apologizing but instead chalking the instance up to poor contact between managers. “We try to make our procedures clear on coupons," said owner Steve Stancil, "but it does not always work. I take full responsibility in that all our managers should be on the same page and obviously they were not.” Maybe Pizza Inn should take a page from Starbucks' book and have a day of training. Y'know. To fix their...communication skills.
H/T: Raw Story