If there's anything internet users are deathly afraid of, it's radical changes to their familiar interfaces.
So when Snapchat totally redesigned the app, they knew they could be in for some trouble.
In this new version of Snapchat, Stories, Snaps and messages from friends are completely separated from the stories of Publishers, making it more difficult to switch gears between content.
A simple search on Twitter shows that users are uniformly opposed to the update.
I’ve had the Snapchat update for a few days now and still haven’t figured out the equation. I’m so confused. Do any of you guys have the answer key?— Grayson Dolan (@GraysonDolan) February 10, 2018
The company, surprisingly, says it was unsurprised by the negative reactions. In fact, it almost expected them.
“We’re willing to take that risk for what we believe are substantial long-term benefits to our business," said a spokesperson for the company. “Updates as big as this one can take a little getting used to, but we hope the community will enjoy it once they settle in.”
yet to find someone who actually likes the snapchat update— Pouty Girl (@CorinnaKopf) February 11, 2018
The company is asking for users to give the update "a chance," to which most users seem to be saying, "absolutely not."
The Snapchat update is a bigger mess than that one notebook I’ve been using for all my classes, starting on whatever page I open to and storing all my papers under the front cover— Dory (@Dory) February 11, 2018
Just like the first time Facebook made a major update, we've hit a bump on the road in Snapchat's design journey. But will it survive?
Please rt if you’ve been personally victimised by The Snapchat update— Emiliano 🇲🇽 (@Emiliobarrow) February 11, 2018
I vote we all delete snap for a week and use instagram. The only way to change the update is to make snapchat die.— Sydney McGee (@sydmcgee_) February 10, 2018
Umm, well...I guess we will see.
H/T: Independent UK