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Snapchat Just Responded To Backlash Over Their Latest Controversial Update

Snapchat Just Responded To Backlash Over Their Latest Controversial Update
MW
3 months ago

If there's anything internet users are deathly afraid of, it's radical changes to their familiar interfaces.

So when Snapchat totally redesigned the app, they knew they could be in for some trouble.

In this new version of Snapchat, Stories, Snaps and messages from friends are completely separated from the stories of Publishers, making it more difficult to switch gears between content.

A simple search on Twitter shows that users are uniformly opposed to the update.

The company, surprisingly, says it was unsurprised by the negative reactions.  In fact, it almost expected them.

“We’re willing to take that risk for what we believe are substantial long-term benefits to our business," said a spokesperson for the company.   “Updates as big as this one can take a little getting used to, but we hope the community will enjoy it once they settle in.”

The company is asking for users to give the update "a chance," to which most users seem to be saying, "absolutely not."

Just like the first time Facebook made a major update, we've hit a bump on the road in Snapchat's design journey.  But will it survive?

Umm, well...I guess we will see.

H/T: Independent UK