Towards the end of December, news broke that Apple was slowing down the performance of older iPhones. Their reason revolved around attempting to save the life of older batteries.
While swapping out the battery is an easy fix for a slowing phone, many users weren't aware of this. As each update got delivered, phones continued to operate slower.
So it's true Apple intentionally slow down old iPhones. Proof: My iPhone 6 was bought 3years ago and recently got really slow. APP 'CPU DasherX' shows iPhone CPU is under clocked running at 600MHz. After a iPhone battery replacement. CPU speed resumed to factory setting 1400MHz. pic.twitter.com/pML3y0Jkp2— Sam_Si (@sam_siruomu) December 20, 2017
To alleviate upset users, Apple's CEO, Time Cook, discussed changes the company's implementing.
Apple will release a software update allowing users to monitor their battery's performance and turn off the phone's functionality that slows down the device. In an interview with ABC News, Cook explained the company's shortcomings in alerting people and what the update will end up doing.
“We will tell somebody we’re slightly reducing, or we’re reducing your performance by some amount in order to not have an unexpected restart. If you don’t want it? You can turn it off. Now, we don’t recommend it, because we think people’s iPhones are really important to them, and you never can tell when something is so urgent…”
While the explanation and solution were sound, not everyone was on board with Apple's apology, with many upset they already had to pay $79 to replace their outdated battery.
Pure crap about the battery story. They just want us to get newer version— Ernesto Morenos (@ErnestoMorenos) January 17, 2018
When?@Apple @AppleSupport— Ninjetta (@RealNinjetta) January 18, 2018
I'd really like #TimCook to elaborate as to WHEN when we were notified
My entire family has #Apple products from Mac's I-Pods
I-Phones and I-Pads
My youngest needs a new PC but we're thinking about a HP now
My kids are tech savvy
We heard nothing pic.twitter.com/mBCPXJtQyk
Other users seemed to understand and were more forgiving of the incoming update.
People have lives. They can’t follow every subtle nuance Apple secretes— nemstra (@nemstra) January 18, 2018
That’s a fair statement. People who are upset about something rarely try to listen to the facts about the situation being presented to them unless it’s presented in a way further solidifying what only they believe is the real situation.— DJ Luis (@imdjluis) January 18, 2018
I understand that, and sympathize. It’s a shame that technology works this way, and Apple should’ve been more forthcoming. Apple will replace your battery and that should improve performance. You can also stay 1-2 gens begins current and get phones at a discount. Or buy refurbs.— Justin Seeley (@justinseeley) January 18, 2018